Frequently Asked Questions


  • What happens if I receive the wrong item?
  • If there is an issue with your order, please let us know. We provide the return of the item and we will refund you. Contact us via e-mail:

  • Do you offer exchanges?
  • No. Once you open the package it is not possible to exchange our cosmetics. Did you NOT open? Contact us. We can try a solution for both sides. E-mail: